Privacy Policy

Last updated: August 15, 2026

At Emerald Connection, we respect your privacy and are committed to protecting your personal data. This policy outlines how we handle, process, and secure information you provide to us, in compliance with South Africa’s Protection of Personal Information Act (POPIA) and the General Data Protection Regulation (GDPR).

1. Information We Collect

We may collect personal data when you interact with our website, book sessions, subscribe to our newsletter, or submit form inquiries. This includes:

• Identity information (Name, Surname).
• Contact information (Email Address, Location, Timezone).
• Session details and intentions shared during bookings.
• Technical usage data (via cookies, such as theme configurations).

2. How We Use Your Data

Your information is processed strictly for the following purposes:

• To schedule, manage, and deliver coaching sessions.
• To respond to contact forms and customer service inquiries.
• To distribute our newsletter (only if you explicitly opted-in).
• To maintain website preference states (such as light/dark mode).

3. Strict Client Confidentiality

As a COMENSA registered and credentialed coach, Simone Eiman adheres to professional ethical guidelines. All information shared inside life and business coaching relationships is treated with complete non-disclosure security. Testimonials displayed on this site use first names only or are shared with express written permission.

4. Data Protection & Retaining Details

We implement secure storage practices. We will never sell, lease, or distribute your email address or personal contact details to third parties for marketing purposes. You retain full rights to request access to, correction of, or deletion of your records by emailing us at simone@emerald-connection.co.za.

5. Policy Updates

We may update this policy periodically to reflect changes in legal systems or coaching service practices. Continued use of this website constitutes acceptance of the current policy terms.